Privacy and Policy

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as "the Company", "We", "Us" or "Our") refers to Pilgrims Habitat, Unit no. 6, Tribhuwan Complex, Ishwar Nagar, Friends Colony, Delhi – 110065.
• Cookies are small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among its many uses.
• Country refers to: Delhi, India.
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use both terms interchangeably unless a law uses a specific term.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company — third-party companies or individuals employed by the Company to facilitate the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to Pilgrims Habitat, accessible from https://pilgrimshabitat.com/.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data — While using Our Service, We may ask You to provide personally identifiable information including:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data is collected automatically and may include Your device's IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies — including beacons, tags, and scripts — to track activity on Our Service and improve it. We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies (Session) — Essential to provide services available through the Website and to authenticate users.
• Cookies Policy / Notice Acceptance Cookies (Persistent) — Identify if users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent) — Remember choices You make when using the Website, such as login details or language preference.

Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time through Your browser/device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor its usage.
• To manage Your Account and give You access to the functionalities of the Service.
• For the performance of a contract — the purchase or fulfilment of any agreement made with Us through the Service.
• To contact You via email, telephone, SMS, or push notifications regarding updates or security matters.
• To provide You with news and special offers about goods, services and events We offer that are similar to what you have already purchased or enquired about.
• To manage Your requests made to Us.
• For business transfers — to evaluate or conduct a merger, divestiture, restructuring, or other sale of Our assets.
• For other purposes such as data analysis, identifying usage trends, and improving Our Service.

We may share Your Personal Data with Service Providers, in connection with business transfers, with Affiliates, with business partners, with other users in public areas, or with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce our policies.

• User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure.
• Customer Support / Chat: up to 24 months from ticket closure or conversation date.
• Website Analytics (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.
• Server Logs: up to 24 months for security monitoring and troubleshooting.

We may retain Personal Data beyond the above periods if required by legal obligation, to establish or defend legal claims, at your explicit request, or due to technical limitations in backup systems. When retention periods expire, We securely delete or anonymise Personal Data.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and wherever the parties involved in processing are located. This means information may be transferred to computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any Personal Data You have provided to Us. Please note that We may need to retain certain information when We have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and by email and/or a prominent notice on Our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: